Privacy Policy

1. Introduction

NMCN Prep Hub ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

When you create an account, we collect:

• Username and display name
• Email address
• Phone number
• Password (encrypted)

Usage Information

We automatically collect:

• Device information and identifiers
• Browser type and version
• IP address and location data
• Pages visited and features used
• Quiz creation and participation data

Content Data

We process content you provide, including:

• Documents uploaded for quiz generation
• Topics and prompts for AI generation
• Quiz questions and answers you create

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your transactions and subscriptions
• Generate AI-powered quiz content
• Send you important notifications and updates
• Improve and personalize your experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate the Service (payment processors, AI providers, hosting services)
• Quiz Participants: When you share a quiz, participants see the quiz content you created
• Legal Requirements: When required by law or to protect our rights

We do NOT sell your personal information to third parties.

5. AI Processing

Our AI quiz generation involves:

• Processing your topics and documents through Google's Gemini AI
• Temporary storage of content during processing
• No long-term retention of your content by AI providers

We recommend not uploading sensitive personal information for quiz generation.

6. Data Security

We implement appropriate security measures including:

• Encryption of passwords and sensitive data
• Secure HTTPS connections
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your data:

• Account Data: As long as your account is active
• Quiz Data: Until you delete it or your account is terminated
• Transaction Records: As required by law (typically 7 years)

You can request account deletion by contacting us.

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt-out of marketing communications

Contact us to exercise these rights.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns
• Prevent fraud (device identification)

You can manage cookie preferences through your browser settings.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or concerns:

• Email: hello@nmcnprephub.ng
• Phone: +234 701 668 0882